How I Can Help

If you'd rather not handle the Chinese-only apps or logistics alone, I offer direct, one-on-one assistance—from pre-flight setup and ticket bookings to responsive text support throughout your trip.

Fees run from about the price of a coffee to a casual dinner out, and you always know the exact upfront price before confirming anything.

Part 1 ·

Remote Services (Worldwide)

1. Pre-Trip Setup Call

45-min video call

A 1-on-1 video call before you fly, so problems show up while you can still fix them from home. Book it at least a few days before departure.

  • Alipay and your card: Verify your account with your passport, link your Visa or Mastercard, and make sure your bank will approve it. You type your own card details. I never ask for them.
  • Metro and ride-hailing: Set up the transit code for each city on your route and test ride-hailing. For Guangzhou, I also check whether tap-to-enter with your card will work.
  • Hotel names and maps: Match each of your bookings to its Chinese name and address, so you can paste them into the map and ride-hailing apps.
  • Phone and eSIM check: Make sure your eSIM is the type that gets you Google and WhatsApp on cellular data, that data roaming is switched on, and that you know what to expect on hotel Wi-Fi.
  • WeChat: Create your account and walk through verification if WeChat asks for it. New accounts are sometimes asked to have an existing user confirm them.
Includes a bilingual itinerary card (PDF) Ask About a Session →

2. Ticket & Train Booking

Full refund if I can't book

Many tickets you can book yourself on Trip.com, Klook, or the English version of the 12306 train site. Try that first. It's usually the cheapest way. Come to me when:

  • A sight sells out at release time. For example, Forbidden City tickets go on sale 7 days ahead at 20:00 Beijing time. That's 7 to 8 AM on the US East Coast and 4 to 5 AM on the West Coast, depending on daylight saving time. The sight has an official English booking site, but popular dates can sell out within minutes. I'm already in China, so I book at the exact release time.
  • The sight only sells through Chinese apps. Some museums, parks, and time-slot attractions only sell through WeChat mini-programs with no English. I handle the Chinese forms and your real-name booking.
  • Your card is declined or passport verification gets stuck. This happens often on the official train site. I can book through my own channels.
  • Full refund guarantee: If I can't secure your tickets, I refund 100% of what you paid, including my fee.
  • After booking, official rules apply. Many official tickets have strict refund and change rules, and a typo in a passport number can void a ticket. I double-check your details before I submit anything, and I tell you the ticket's rules before you pay.
  • Official price plus a flat fee: I book at the official price and add a service fee that I tell you before you pay.
  • Your passport details: I need them to book. I delete them from my phone, computer, and chat history within 24 hours after your booking is confirmed.
Attraction passes, museum slots & trains Ask About Booking →

3. 7-Day / 3-Day Text Concierge

WhatsApp / Alipay Message / WeChat

A local you can message while you travel, daily 08:30 – 21:30 (China Time, GMT+8). Translation, navigation, and problem-solving work anywhere in China. Short trip? Ask about a 3-day version.

  • Hotel and destination pins: Send a screenshot of your hotel or itinerary in English and I send back the exact Chinese pin and address for ride-hailing and maps.
  • Menus and allergies: Send a photo of a Chinese menu and I explain the dishes, flag nuts, gluten, or meat, and tell you what to say to order.
  • Transit and drivers: If a metro gate rejects your code, or a driver calls you in Chinese, I can walk you through it or talk to the driver.
  • If you're in Guangzhou: Where to eat real Cantonese food (dim sum, roast goose, claypot rice), and how to shop at the wholesale clothing and tea markets, including what to say to the sellers. My restaurant and shopping tips are for Guangzhou only.
Usually replies within 15 minutes during active hours Ask About the Concierge →
Part 2 ·

In-Person Help in Guangzhou (Central Guangzhou Only)

4. Guangzhou 90-Min Landing Pass

Central GZ

A local SIM isn't for everyone. If you're on a roaming eSIM for a week or two, you probably don't need one. It's worth it if you need a Chinese (+86) number, for food delivery apps or SMS codes, or if you're staying longer. We meet at a telecom branch in central Guangzhou (Tianhe district):

  • Local SIM registration: I go with you to register a SIM card with your passport and pick a plan in plain English. You pay the carrier directly for the SIM and plan.
  • Metro and payment test: I set up your Alipay metro code, try it at the nearby metro gate, and make a small test payment together.
  • App check: I make sure your maps, ride-hailing, and translation apps work, and I answer your first-day questions about getting around.
Central Guangzhou. Exact meeting point confirmed when you book. Check Availability →
Part 3 ·

How It Works

3 Steps

  1. Message me your dates and what you need.
  2. I reply with what I can do, what it costs, and how to pay (PayPal/Venmo/Alipay/Cash).
  3. You decide. Nothing is booked or charged until you say yes.

My Commitments & Boundaries

• Payment safety: I never ask for your card number, PIN, passwords, or verification codes. You enter those yourself.

• Passport privacy: I only ask for passport details when a booking needs them. I delete them from my phone, computer, and chat history within 24 hours after the booking is confirmed.

• Clear scope: I help with communication and logistics. I'm not a travel agency, doctor, or lawyer. In an emergency call 120 (ambulance) or 110 (police), or contact your embassy or consulate.

• No hidden markups: Tickets are booked at the official price plus a flat service fee that I tell you before you pay.

Ready to Plan or Have Questions?

Message me your dates or questions. I'll get back to you with clear advice and exact upfront pricing.

Contact Nick →